Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Your satisfaction is guaranteed. If you are not completely satisfied, email firstname.lastname@example.org
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you have not received your refund yet 14-days after receiving approval, please contact email@example.com.
Items that received Free Shipping (if applicable)
If an item is returned that received Free Shipping, the shipping cost may be deducted from the merchandise total refund.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Soap purchases are non-refundable.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send an email to firstname.lastname@example.org and send your item to: 417 Myrtle Avenue #71 Brooklyn New York US 11205.
To return your product, you mail your product to: 417 Myrtle Avenue #71 Brooklyn New York US 11205
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.